One of the stranger Bendis Board threads in recent times, as the Board considers the realities of retailing and the responsibilities of a customer…:
“I did what had to be done. Yesterday I went to the comic store for the first time in months and told them to wipe clean my pull list save for Ex Machina, Runaways (which I don’t even read), and The Escapists (ditto). For some reason I forgot to mention Y: The Last Man. They got super mad at me because I guessed they realized I haven’t been buying the comics I’ve had down on my list for like a year and a half. I probably should have just severed all ties, but what if I want to go pick up the new Godland or something? I want that option to remain open.”
“So, wait, you stiffed them with 18 months of unbought comics that you asked them to pull for you? That’s pretty weak.”
“I’d be pissed too! Without knowing how many titles that you had… I’d have told you that I was just gonna close your folder and that you could buy them off the rack. Thing is this. Pull lists serve two purposes. 1) make sure your customers get what they want… but just as important… 2) helps them know how many of every single item in Previews they have to order and helps them judge how many extra they need to order for the ’shelf buyers’. For someone to have a folder is for them to say ‘I want this book when it comes out, please make sure you order me one’… for them to then turn around and put it on the shelf is taking money straight out of their pocket because that book was ordered for you. Say he was putting back 20 titles a month.. those books cost the store probably 30 bucks or so. That’s not much, but it adds up.. that’s taking 30 bucks from an already small profit margin… than just whiping the folder out is telling them that they need to take another 2 months worth of stuff from you on the chin. In the mood im in today, I would have kicked him out. It’s people like that that kill comic shops.”
“Any store that would hold a file for a year and a half deserves what they got, if someone doesn’t come in for 3 months I would can their file. Unless they made arrangments like gone to school.”
“i don’t see where he said he was taking things out of his pull and putting them back on the shelf (like someone alluded to). he just said he wasn’t buying the stuff in his pull for a year and a half. if a store waits 18 months to clear out a guys pull who isn’t buying his stuff, then i fault the store. hell, if someone didn’t come in after 2 months, i’d cancel their pull.”
“Jeepers. I guess I should mention that this is a store that orders a good 50 copies of every book, or at least the ones that I buy. I haven’t been making them commit to dozens of unsellable small press issues, just one more Ultimate Spider-Man to add to the three inch thick stack on the shelf. And I buy whatever I can’t add to an existing pile on a rack.”
“Comics is the only product I know where the customer has to fill out an elaborate order form, months in advance, to be sure he’ll get the item he wants. Because LCS owners are deathly afraid of having an extra issue or two on the stands, they try to keep the orders as close to the bone as possible. It’s such a weird industry, and so much work is required of the consumer.”
“Having a pull list was the worst thing ever. They put in a bunch of shit you don’t ask for and then bitch when you put it back on the shelf. Go Mark, stick it to the man. You owe them nothing, while it may be a dick move on your part, how much money have you given them in the past?”
“Yeah I hate it when comics shops make you sign your life away to be on the pull list. My comic shop doesn’t make you do that, and they will do whatever they can to get in touch with you before they give up and put your books back on the shelves. The main point is that the Reservists (as I like to call them) are the bread and butter of the comic shop.. They are the people the owners can count on to come in. So when Reservists just drop off the face of the Earth with no notice or suddenly drop 20 books after not being in for 2 months, it hurts their business. As if it’s not hard enough staying open when Barnes and Noble sell the same trades?! Bottom line: Respect your comic shop, your time and money are just as important as their time and money.”
And that’s not even getting into the part of the thread where the definition of “year-and-a-half” is discussed.